SUPPORT

Breaz — Support

Questions, bugs, or feature requests? Here's how to reach me.

How do I unlock Pro?
On the Breathe tab, tap any locked technique (e.g. Cardiac coherence) or locked sound. The Pro paywall appears. Tap "Unlock Pro" and complete the purchase via your Apple ID. The unlock is immediate and yours forever.
I bought Pro on another device — how do I restore it?
Open Breaz, tap any locked technique, and tap "Restore purchases" at the bottom of the paywall sheet. As long as you're signed into the same Apple ID, Pro restores instantly.
Is there a subscription?
No. Breaz Pro is a one-time purchase. There's no recurring billing, no auto-renewal, nothing to cancel.
Why is the price $4.99? Will it go up?
$4.99 is the Early supporters price for the first 8 weeks after launch. The post-launch price will be $9.99. If you buy at $4.99, you keep all current and future Pro features at that price — forever.
What data does Breaz collect?
Breaz uses two third-party SDKs (Meta and TikTok) to measure where downloads come from. Both are gated by the iOS App Tracking Transparency prompt — if you decline, nothing is collected. Your breathing sessions stay on your phone (SwiftData, never uploaded). See the full breakdown on the Privacy page.
How do I delete all my data?
All session data is local. Delete the app from your iPhone and everything is gone instantly. There's no account or cloud copy to wipe.
The ambient sound isn't playing.
Check the iPhone silent switch (sound respects the Ring/Silent toggle). Make sure your volume is up. If you use AirPods with Spotify, Breaz uses mixWithOthers so your music keeps playing — the ambient sound layers on top quietly.
The app crashed / I found a bug.
Please email m.makria@gmail.com with: iPhone model, iOS version, and what you were doing when it happened.

Still need help?

Reply usually within 24 hours.

m.makria@gmail.com